Smart inContact

Safely approve online banking transactions on the banking app, verify devices that log in to your profile, and use secure messaging to report fraudulent transactions 24/7.

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Stay secure and in control

Approve

Smart inContact uses secure messaging via the banking app, for you to manage and approve certain transactions when banking online.

Verify

When an attempt is made to log in to your online banking profile via an unverified device, you'll receive a notification to approve or verify it. Suspect unauthorised activity? Connect to the fraud helpline immediately.

Secure messaging

Smart inContact on the banking app can be set from R0.01, giving you full control of money going in and out of your account. Report fraud for any suspicious swipes, withdrawals, payments, transfers and more.

Approve and interact

We've changed the way you approve transactions that require authorisation while banking online. Instead of receiving your OTP via SMS, Smart inContact uses interactive messaging via the banking app, so that you can approve these transactions securely and are not vulnerable against fraudsters attempting to perform a SIM swap on your number.

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