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Financial planning

Overview

Airport Lounges


We are pleased to announce that the Bidvest Premier Domestic Lounges as well as the Domestic and International SLOW Lounges are open to our valued customers once again. Remember to view your available complimentary visits on the FNB App. Book a flight for you and your family through eBucks Travel and earn bonus complimentary visits.

For more information, such as new Bidvest Premier Lounge operating times, please visit bidvestlounge.co.za.

Please note that the Bidvest Sky Lounge located in the domestic terminal of OR Tambo International Airport, the SLOW XS Lounge located at Lanseria International Airport and the Bidvest International Lounges, located at OR Tambo International and Cape Town International Airports will remain closed until further notice.

Find a brach


FNB Aspire qualifying criteria


As an FNB Aspire Credit Cardholder, you can unlock up to 2 visits a year to the luxurious SLOW Lounges when you book flights with eBucks Travel using your FNB Aspire Credit Card. Select the eBucks tab on the FNB App to book your flights and see how many SLOW Lounge visits you have unlocked. To access a lounge simply generate a QR code on the FNB App and scan it at the Lounge entrance.

You can unlock up to 2 additional Lounge visits for your children (2 - 18 years old) when you book flights through eBucks Travel & you are travelling with them on the same flight. Remember, they must have an active linked FNBy, FNBy Islamic or FNBy Next transactional account & be loaded on your Family Banking Profile.

Unlocked visits will be allocated after you book a flight with eBucks Travel. Visits are allocated from 1 August to 31 July the following year.

Note: No guests will be allowed. Paid entry is not permitted. Visits are earned on domestic and international flight bookings.

If your account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.

General rules for Bonus Visits earned through eBucks Travel bookings

  • Lounge visits are subject to general Lounge access rules, including but not limited to:
    • Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time
    • Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • The cardholder making the booking must be an FNB Aspire Credit Cardholder and pay for their flight using their FNB Aspire Credit Card. Flights paid for using eBucks or part-paid using eBucks and an FNB Aspire Credit Card will also be accepted.
  • Each traveller in the flight booking can earn Lounge visits provided that they meet the qualifying criteria, the traveller's qualifying FNB or RMB Private Bank account is in good standing and they qualify for eBucks discount (where applicable).
  • When the main account holder books a flight on eBucks Travel for themselves and/or their life partner/spouse or a travel companion who meets the qualifying criteria, Lounge visits will be allocated to each cardholder's profile from their own allocation of visits for them to use via their own FNB App. Children do not have a set allocation. They have the potential to earn up to 2 visits provided that the parent/legal guardian has available visits.
  • Bonus visits can be redeemed by generating a QR code on the FNB App and scanning it at the Lounge entrance.
  • When the cardholder accesses the Lounge, the bonus visits will be depleted.
  • Lounge visits are valid for use from 7 days before the flight date to 7 days after the flight date.
  • Unused Lounge visits will be re-allocated to your pool of existing visits, which can be earned again with your next flight booking through eBucks Travel.

FNB Premier qualifying criteria


What you need to know

To qualify for complimentary entries, you need to meet the following criteria:

  • Have a Premier Credit Card, OR
  • Have a Premier Debit Card and Premier Credit Card, OR
  • Have a Fusion Premier Account,
    AND
  • Be on a qualifying eBucks Reward Level

As an FNB Premier Account holder, you can enjoy complimentary access to the luxurious SLOW Domestic Lounges - depending on your reward level. Make a flight booking for you and your family using eBucks Travel and earn bonus SLOW Lounge visits. Go to the eBucks tab on the FNB App to see how many SLOW Lounge visits you have available. To access a lounge simply generate a QR code on the FNB App and scan it at the lounge entrance or swipe your qualifying Premier card. Complimentary and bonus visits will be allocated annually from 1 August to 31 July the following year.

All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria:

Qualifying cards Qualifying criteria per reward level Complimentary* entries per annum Bonus* entries unlocked when using eBucks Travel to make a flight booking Fee per additional visit or when qualifying criteria are not met
Domestic
FNB Fusion Premier Card
OR
FNB Premier Credit Card
OR

FNB Premier Credit Card
AND
FNB Premier Debit Card
eBucks Reward Level
1 or 2
0 12 per annum R300 per person
eBucks Reward Level 3 2
eBucks Reward Level 4 4
eBucks Reward Level 5 8

*Complimentary visits are allocated to SLOW Domestic Lounges only. All visits to SLOW International are charged R480 per visit per person.

  • Bonus visits can be used at SLOW Domestic and SLOW International Lounges.
  • Guest entries are considered as part of the cardholder's complimentary entries and will be deducted from the available complimentary entries.
  • Only your first guest or child (between the age of 2 to 18 years) will benefit from your complimentary entries and you will be charged for every guest or child thereafter.
  • Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
  • If you only hold an FNB Premier Debit Card (applicable to SLOW Domestic Lounges only), you can access the SLOW Domestic lounges at a fee of R300 per person per entry and SLOW International at a fee of R480 per person per entry.
  • Note: No complimentary guests will be allowed during peak times. A fee of R300per guest will be charged (applicable to SLOW domestic Lounges only).
  • Peak times:
    • Monday to Friday: 15h00-17h30
    • Sunday: 15h00-17h30
  • Complimentary visits can be used by secondary cardholders as per the same rules that apply to the main account holder
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.

General rules for Bonus Visits earned through eBucks Travel flight bookings

  • Complimentary Lounge visits received from your eBucks Travel flight bookings will be added to your annual complimentary allocated visits as 'Bonus Visits'.
  • Bonus visits are subject to General Lounge access rules, including but not limited to:
    • Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time
    • Access is subject to availability, according to SLOW Lounge capacity and lockdown safety rules.
  • The cardholder making the booking needs be a Premier Account holder, and must be on a qualifying eBucks reward level in order to earn Bonus Visits for themselves and other travellers who are part of the travel booking
  • The Bonus Visits will automatically be added onto your annual visits once your flight booking is made through eBucks Travel.
  • As an FNB Premier cardholder you can earn up to 12 bonus visits per annum, which are applicable to Domestic and International flights.
  • Each traveller in the flight booking can earn a Bonus Visit provided the traveller's qualifying FNB account is in good standing and they qualify for eBucks discounts (where applicable).
  • A child older than 2 years can earn a Bonus Visit if they hold an FNBy, FNBy Islamic or FNBy Next account. They must be added to the Family Banking Profile of the parent/legal guardian who they are travelling with.
  • When the main account holder books a flight on eBucks Travel for themselves or their Life partner/spouse or a Travel Companion who meets the qualifying criteria, the Bonus Visit will be allocated to each cardholder's profile and will be deducted from their own allocation of visits for them to use in their own capacity. Children do not have a set allocation. They have the potential to earn up to 12 visits provided that the parent/legal guardian has available visits.
  • Bonus visits can be used by swiping your qualifying bank card or by generating a QR code on the FNB App and scanning it at the Lounge entrance.
  • Bonus visits earned by children will be added to profile of the parent who is travelling with the child and will show on that parent's banking app.
  • When the cardholder accesses the Lounge, the Bonus Visits will be depleted first before the annual allocated visits.
  • Bonus visits are valid for use from 7 days before the flight date to 7 days after the flight date.
  • Unused Bonus visits will be re-allocated to your pool of existing Bonus visits, which can be earned again with your next flight booking made with eBucks Travel.
  • You can continue to get 10 complimentary visits to airport lounges worldwide via LoungeKey using your FNB Global Debit Card.

FNB Private Clients qualifying criteria


What you need to know

To qualify for complimentary entries, you need to meet the following criteria:

  • Have a Private Clients Debit Card OR
  • Have a Private Clients Credit Card, OR
  • Have a Private Clients Debit Card and Private Clients Credit Card, OR
  • Have a Fusion Private Clients Account,
    AND
  • Be on a qualifying eBucks Reward Level

As an FNB Private Clients Account holder, you can enjoy access to the luxurious SLOW Domestic and SLOW International Lounges. Make a flight booking for you and your family using eBucks Travel and earn bonus SLOW Lounge visits. Go to the eBucks tab on the FNB App to see how many SLOW Lounge visits you have left. To access a lounge simply generate a QR code on the FNB App and scan it at the lounge entrance or swipe your qualifying Private Clients card.

Complimentary visits will be allocated annually from 1 August to 31 July the following year.

All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria:

Qualifying cards Qualifying criteria per reward level Complimentary* entries per annum Bonus* entries unlocked when using eBucks Travel to make a flight booking Fee per additional visit or when qualifying criteria are not met
Domestic International
FNB Fusion Private Clients Card OR
FNB Private Clients Debit Card OR
FNB Private Clients Credit Card
eBucks reward
level 1 or 2
0 18 per annum R300
per person
R480
per person
FNB Private Clients Debit Card eBucks reward
level 3
4
FNB Private Clients Credit Card OR
FNB Fusion Private Clients Card OR
FNB Private Clients Credit Card AND FNB Private Clients Debit Card
eBucks reward
level 3
4
eBucks reward
level 4
8
eBucks reward
level 5
20

*Complimentary visits are shared between SLOW Domestic Lounges and the SLOW International Lounge.

  • Guest entries are considered as part of the cardholder's complimentary entries and will be deducted from the available complimentary entries.
  • Only your first guest or child (between the age of 2 to 18 years) will benefit from your complimentary entries and you will be charged for every guest or child thereafter.
  • Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
  • Note: No complimentary guests allowed during peak times. A fee of R300 will be charged per guest (applicable to SLOW Domestic Lounges only).
  • Peak times:
    • Monday to Friday: 15h00-17h30
    • Sunday: 15h00-17h30
  • Complimentary visits can be used by secondary cardholders as per the same rules that apply to the main account holder
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.

General rules for Bonus Visits earned through eBucks Travel flight bookings

  • Complimentary Lounge visits received from your eBucks Travel flight bookings will be added to your annual complimentary allocated visits as 'Bonus Visits'.
  • Bonus visits are subject to General Lounge access rules, including but not limited to:
    • Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time
    • Access is subject to availability, according to SLOW Lounge capacity and lockdown safety rules.
  • The cardholder making the booking needs be a Private Clients Account holder, and must be on a qualifying eBucks reward level in order to earn Bonus Visits for themselves and other travellers who are part of the travel booking
  • Bonus visits will be unlocked on flights paid for using your FNB Private Clients card, or eBucks; or when part-paid using both eBucks and your FNB Private Clients card.
  • The bonus visits will automatically be added onto your annual visits once your flight booking is made through eBucks Travel.
  • As an FNB Private Clients cardholder you can earn up to 18 bonus visits per annum, which are applicable to domestic and international flights bookings.
  • Each traveller in the flight booking can earn a Bonus Visit provided the traveller's qualifying FNB or RMB Private Bank account is in good standing and they qualify for eBucks discounts (where applicable).
  • A child older than 2 years can earn a bonus visit if they hold an active FNBy, FNBy Islamic or FNBy Next transactional account. They must be added to the Family Banking Profile of the parent/legal guardian who they are travelling with.
  • When the main account holder books a flight on eBucks Travel for themselves or their life partner/spouse or a travel companion who meets the qualifying criteria, the bonus visit will be allocated to each cardholder's profile and will be deducted from their own allocation of visits for them to use in their own capacity via their FNB App. Children do not have a set allocation. They have the potential to earn up to 18 visits provided that the parent/legal guardian has available visits.
  • Bonus visits can be used by swiping your qualifying bank card or by generating a QR code on the FNB App and scanning it at the Lounge entrance.
  • When the cardholder accesses the Lounge, the bonus visits will be depleted first before the annual allocated visits.
  • Bonus visits are valid for use from 7 days before the flight date to 7 days after the flight date.
  • Unused bonus visits will be re-allocated to your pool of existing bonus visits, which can be earned again with your next flight booking made with eBucks Travel.
  • You can continue to get 10 complimentary visits to airport lounges worldwide via LoungeKey using your FNB Global Debit Card.

FNB Private Wealth qualifying criteria


What you need to know

To qualify for complimentary entries, you need to meet the following criteria:

  • Have a Private Wealth Credit Card, OR
  • Have a Private Wealth Debit Card and Private Wealth Credit Card, OR
  • Have a Fusion Private Wealth Account,
    AND
  • Be on a qualifying eBucks Reward Level

As an FNB Private Wealth Account holder, you can enjoy access to the luxurious SLOW and selected Bidvest Premier Lounges. Make a flight booking for you and your family using eBucks Travel and earn bonus Airport Lounge visits. Go to the eBucks tab on the FNB App to see how many Airport Lounge visits you have available. To access a lounge simply generate a QR code on the FNB App and scan it at the lounge entrance or swipe your qualifying FNB Private Wealth Card.

Complimentary visits will be allocated annually from 1 August to 31 July the following year.

All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria:

Qualifying cards Qualifying criteria per reward level Complimentary* entries per annum Bonus* entries unlocked when using eBucks Travel to make a flight booking Fee per additional visit or when qualifying criteria are not met
Domestic International
FNB Fusion Private Wealth Card OR FNB Private Wealth Credit Card OR FNB Private Wealth Debit Card eBucks reward level 1 0 24 per annum R300
per person
R480
per person
FNB Fusion Private Wealth Card

OR

FNB Private Wealth Credit Card

OR

FNB Private Wealth Credit Card and FNB Private Wealth Debit Card
eBucks reward level 2 2
eBucks reward level 3 8
eBucks reward level 4 18
eBucks reward level 5 36

*Complimentary and bonus visits can be used at SLOW domestic lounges, SLOW International and selected Bidvest Premier Lounges where a SLOW Lounge is not available in the same airport terminal. Complimentary visits can be used at Bidvest Premier Lounges located at the following airports: Port Elizabeth, George, Bloemfontein, East London, and Kruger Mpumalanga airports as well as the Bidvest International Lounges located at Cape Town International Airport.

  • Guest entries are considered as part of the cardholder's complimentary entries and will be deducted from the available complimentary entries.
  • Only your first guest and first child (between the age of 2 to 18 years) will benefit from your complimentary entries and you will be charged for every guest or child thereafter.
  • Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
  • Complimentary visits can be used by secondary cardholders as per the same rules that apply to the main account holder
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.

Bidvest Premier Lounges:

  • If you access a Bidvest Premier Lounge at an airport terminal where a SLOW Lounge is available, a fee of R300 per person per entry will be applicable to domestic lounges and R480 per person per entry will be applicable to international lounges.
  • Access to Bidvest Premier Lounge is limited to 120 minutes before boarding time for Domestic Lounges and 240 minutes before boarding time for International Lounges
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit.

General rules for Bonus Visits earned through eBucks Travel flight bookings

  • Complimentary Lounge visits received from your eBucks Travel flight bookings will be added to your annual complimentary allocated visits as 'Bonus Visits'.
  • Bonus visits are subject to General Lounge access rules, including but not limited to:
    • Access to SLOW and Bidvest Premier Lounges will be limited to 90 minutes before boarding time
    • Access is subject to availability, according to SLOW and Bidvest Premier Lounge capacity and safety rules.
  • The cardholder making the booking needs be an FNB Private Wealth Account holder, and must be on a qualifying eBucks reward level in order to earn Bonus Visits for themselves and other travellers who are part of the travel booking
  • Bonus visits will be unlocked on flights paid for using your FNB Private Wealth card, or using eBucks or part-paid using eBucks and your FNB Private Wealth card
  • The bonus visits will automatically be added onto your annual visits once your flight booking is made through eBucks Travel.
  • As an FNB Private Wealth cardholder you can earn up to 24 bonus visits per annum, which are applicable to domestic and international flight bookings.
  • Each traveller in the flight booking can earn a bonus visit provided the traveller's qualifying FNB or RMB Private Bank account is in good standing and they qualify for eBucks discounts (where applicable).
  • A child older than 2 years can earn a bonus visit if they hold an active FNBy, FNBy Islamic or FNBy Next transactional account. They must be added to the Family Banking Profile of the parent/legal guardian who they are travelling with.
  • When the main account holder books a flight on eBucks Travel for themselves or their life partner/spouse or a travel companion who meets the qualifying criteria, the bonus visit will be allocated to each cardholder's profile and will be deducted from their own allocation of visits for them to use via their own FNB App. Children do not have a set allocation. They have the potential to earn up to 24 visits provided that the parent/legal guardian has available visits.
  • Bonus visits can be used by swiping your qualifying bank card or by generating a QR code on the FNB App and scanning it at the Lounge entrance.
  • When the cardholder accesses the Lounge, the bonus visits will be depleted first before the annual allocated visits.
  • Bonus visits are valid for use from 7 days before the flight date to 7 days after the flight date.
  • Unused bonus visits will be re-allocated to your pool of existing bonus visits, which can be earned again with your next flight booking made with eBucks Travel.
  • You can continue to get 10 complimentary visits to airport lounges worldwide via LoungeKey using your FNB Global Debit Card.

FNB Business Platinum qualifying criteria


What you need to know

As an FNB Platinum Business Account holder, you get 24 complimentary visits to the luxurious SLOW Domestic Lounges and SLOW International - regardless of your reward level. To access a lounge simply swipe your qualifying card at the lounge entrance.

All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria

Business Platinum complimentary entries and fees

Qualifying cards Qualifying criteria for complimentary entries Complimentary SLOW Lounge entries per annum Fee per additional visit or when qualifying criteria are not met
Domestic International
FNB Platinum Business
Debit Card
Have a monthly deposit of at least R100 000 into a Platinum Business Debit Card

OR

Have deposits over six months totalling at least R600 000 into a Platinum Business Debit Card
24 R300
per person
R480
per person
FNB Platinum Business Credit Card Active FNB Business Platinum Credit Card in good standing* 24 R300
per person
R480
per person

*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.

Rules

  • Guest entries will be deducted from the cardholder's visits. Visits are allocated from 1 August to 31 July the following year.
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.
  • No complimentary guests will be allowed during peak times and only your first guest is free during off-peak times (applicable to SLOW Domestic Lounges only).
  • Peak times:
    • Monday to Friday: 15h00-17h30
    • Sunday: 15h00-17h30
  • All complimentary entries will be allocated at account level for the Debit Card and Credit Cards.
  • Complimentary entries are shared between SLOW Domestic Lounges and the SLOW International Lounge.
  • Children between the age of 2 to 18 years may access the Lounges as guests, as per cardholder's access criteria and fees.
  • Children age 2 years and younger enter the Lounges for free. These entries will not be deducted from the cardholder's available complimentary visits.

FNB Business Enterprise Debit Card + Business Black Credit Card qualifying criteria


What you need to know

As an FNB Enterprise Business Account holder, you get unlimited complimentary visits to the luxurious SLOW Domestic Lounges and SLOW International - regardless of your reward level. To access a lounge simply swipe your qualifying card at the lounge entrance.

All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria

Qualifying cards Qualifying criteria for complimentary entries Complimentary SLOW Lounge entries per annum Fee per additional visit or when qualifying criteria are not met
  Domestic International
FNB Enterprise Business
Debit Card
Have a monthly deposit of at least R500 000 into an Enterprise Business Debit Card

OR

Have deposits over six months totalling at least R3 million into an Enterprise Business Debit Card
Unlimited R300
per person
R480
per person
FNB Business Black Credit Card Active Business Black Credit Card in good standing* Unlimited R300
per person
R480
per person

*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.

Note: Access will only be granted to holders of specific Business Enterprise Debit Card which have the first 7 digits: 4910507 or 4910508.

Rules

  • Only your first guest is free and you will be charged for each guest/child thereafter
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.
  • All complimentary entries will be allocated at account level for the Debit Card and Credit Cards.
  • Complimentary entries are shared between SLOW Domestic Lounges and the SLOW International Lounge.
  • Children between the age of 2 to 18 years may access the Lounges as guests, as per cardholder's access criteria and fees.
  • Children age 2 years and younger enter the Lounges for free. These entries will not be deducted from the cardholder's available complimentary visits.

General access rules


Your bank card is your pass*

  • To gain access to the Lounges, you will need to scan a QR code on your FNB App at the Lounge reception. Alternatively, you can swipe your qualifying FNB card.
  • Only valid cards will be accepted. No expired cards or cancelled cards will be accepted.
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass. Both the card and the boarding pass must be issued in the same individual's name.

*Not applicable to FNB Aspire Credit Cardholders

QR Code

  • Only one QR code is required to accommodate Lounge entry for the cardholder and their guest(s).
  • To use Bonus visits unlocked for adult travel companions, each traveller must generate a QR code on their FNB/RMB Private Bank app and scan it at the lounge entrance
  • To use Bonus visits unlocked for children, the parent/legal guardian who is travelling with them must generate ONE QR code for themselves and their child/children and scan it at the lounge entrance.
  • Both the QR code and the boarding pass must be issued in the same individual's name.
  • A QR code can only be successfully redeemed if the cardholder has sufficient funds in their account to cover the cost of entry, irrespective of whether the fee will be reversed or not.

Complimentary entries

  • All complimentary entries will be allocated at main client level and can be used/accessed by any qualifying card (FNB Credit Card, FNB Debit Card, FNB Fusion Card and secondary cards). Your complimentary entries are determined from your eBucks Reward Level at the time of entering the lounge, which is updated around the 8th of each month. If your account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated (around the 8th of each month). Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.
  • Children younger than 2 years old may access the SLOW Lounge for free. These visits are not deducted from the cardholder's allocated complimentary visits.
  • Children older than 2 years old may access SLOW Domestic Lounges as per cardholder access criteria and fees.
  • Lounge hosts are not FNB staff and cannot advise on available complimentary entries or fees. It is the responsibility of the cardholder to familiarise themselves with the qualifying criteria and applicable fees.

Entry

  • All entries into the SLOW Lounges are charged for. If you meet the qualifying criteria at your time of entry, your entry fee will be reversed.
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge.
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access. SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • All your entries into the SLOW Lounges are non-transferable. All unused complimentary entries are forfeited and do not roll over to the following year.

Time rules

  • All qualifying cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time.
  • All qualifying FNB Private Wealth or RMB Private Bank Debit, Credit or Fusion cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their flight departure time at the Domestic Lounges and 240 minutes before their flight departure time at International Lounges.
  • Should you leave the lounge for any reason after the expiry of this time limit, you will be charged at the applicable rate for re-entering the lounge.

The fine print

  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary. Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years.

FNB Private Business & Health Care qualifying criteria


As an FNB Healthcare & Business Account holder, you get unlimited complimentary visits to the luxurious SLOW Domestic Lounges and SLOW International - regardless of your reward level. To access a lounge simply swipe your qualifying card it at the lounge entrance.

All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria:

Qualifying cards   Complimentary SLOW Lounge entries per annum Fee per additional visit or when qualifying criteria are not met
Domestic International
FNB or RMB Healthcare & Private Business Debit Card Have a monthly deposit of at least R10 000 into
a Private Juristic Business/Health Care Account
OR
Have deposits over six months totaling at least R60 000
into a Private Juristic Business Account/Health Care Account
Unlimited R300
per person
R480
per person

Rules

  • Only your first guest is free and you will be charged for each guest/child thereafter
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month. Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.
  • All complimentary entries will be allocated at account level for the Private Business/Health Care Accounts
  • Complimentary entries are shared between SLOW Domestic Lounges and the SLOW International Lounge.
  • Children between the age of 2 to 18 years may access the Lounges as guests, as per cardholder's access criteria and fees.
  • Children age 2 years and younger enter the Lounges for free. These entries will not be deducted from the cardholder's available complimentary visits.


SLOW Lounge


Not just a waiting room

SLOW Domestic Lounges are located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports. SLOW International is located in the international terminal of OR Tambo International Airport.

What you get


Good things come to those who wait

Memorable refreshments

A buffet-style menu freshly prepared by on-site chefs, freshly brewed coffees, selected wine-tasting, signature cocktails and a bar service



Get connected

Enjoy unlimited complimentary Wi-Fi and recharge your devices using power sockets that are positioned conveniently throughout the lounge facilities



Catch your breath

Get access to individual washrooms, shower facilities and an Amani Spa, offering a complimentary 15-20 minute treatment before your flight



Settle into a good book

Enjoy our living library filled with a wide range of ever-changing books for your reading pleasure



SLOW Lounge operating hours

  OR Tambo Int
Airport
Cape Town Int
Airport
King Shaka Int
Airport
Lanseria Int
Airport
SLOW International - OR Tambo Int Airport
Monday - Thursday 04h30 - 20h30 04h30 - 20h30 04h30 - 20h30 04h30 - 20h00 24/7
Friday 04h30 - 21h00 04h30 - 20h30 04h30 - 21h00 04h40 - 21h00 24/7
Saturday 04h30 - 21h00 04h30 - 20h00 04h30 - 20h30 04h45 - 19h45 24/7
Sunday 04h30 - 21h00 04h30 - 20h30 04h30 - 21h00 04h45 - 21h00 24/7

Peak times are applicable to SLOW Domestic Lounges only:
Mon - Fri: 15h00 - 17h30 · Sundays: 15h00 - 17h30
Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time.
For updated Bidvest Premier Lounge operating hours, please visit bidvestlounge.co.za

With us?

Join us in SLOW

The following products qualify for
entry into the SLOW Lounge

  • FNB Aspire Credit Card
  • FNB Premier
  • FNB Private Clients
  • FNB Private Wealth
  • FNB Platinum Business
  • FNB Enterprise Business
  • FNB Healthcare and Private Business

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