Contact us

Get in touch with FNB Insurance for sales, claims, policy enquiries or complaints.

Car Insurance

Roadside assistance: 087 312 0001 (option 1)

Sales: 087 312 0001 (option 5)

Claims: 087 312 0001

Servicing/complaints: 087 312 0001

Roadside email: fnbstimotorclaims@fnb.co.za

Sales email: fnbinsurancesales@fnb.co.za

Claims email: fnbstimotorclaims@fnb.co.za

Servicing email: fnbstiservicing@fnb.co.za

Home Insurance

New policy: 087 312 0001 (option 5)

Policy enquiries: 087 312 0001 (option 4)

Claims: 087 312 0001 (option 3)

Complaints: 087 575 9408

Sales email: fnbinsurancesales@fnb.co.za

Servicing email: fnbstiservicing@fnb.co.za

Claims email: fnbsticlaims@fnb.co.za

Complaints email: Care@fnb.co.za

Funeral Plan

Policy servicing: 087 736 7772

Email: fnblife@fnb.co.za

Law On Call

Sales: 087 312 0001 (option 5)

Claims: 087 736 7773 (option 2)

Policy administration: 087 736 7773 (option 3)

Complaints: 087 736 0816

Sales email: fnbinsurancesales@fnb.co.za

Claims email: inbclaims@fnb.co.za

Administration email: lawoncall@fnb.co.za

Complaints email: Mandy.rajcoomar@fnb.co.za

Health Cash Plan

New plan: 087 736 7772

First Warranty

New policy and queries: 087 312 1071

Email: FirstWarrantySupport@fnb.co.za

Complaints email: care@fnb.co.za

First Bodyline

Sales and servicing: 087 312 1079

Claims: 087 312 1148

Email: FNBVaps@fnb.co.za

Complaints email: care@fnb.co.za

Life Insurance

New policy: 087 736 7774 (option 2)

Policy enquiries: 087 736 7774 (option 1)

Claims: 087 736 7774 (option 3)

New policy email: fnblife@fnb.co.za

Enquiries email: fnblife@fnb.co.za

Claims email: fnblifeclaims@fnb.co.za

Wills, trusts and estate administration offices

Port Elizabeth

Wills Drafting Centre / Client Contact Centre / Central Estates Administration.
7th Floor, FNB Newton Place, 16 Newton Street, Newton Park, Port Elizabeth, 6045. Tel: 087 736 0000.

Bloemfontein

195A Nelson Mandela Drive, Brandwag, Bloemfontein. Tel: 087 335 3510.

Johannesburg

5 Merchant Place, 9 Fredman Drive, Sandown, Sandton, 2031. Tel: 087 730 6500.

Pretoria

FNB Building, Menlyn Place, 87 Frikkie de Beer Street, Menlyn, 0081. Tel: 087 736 6457.

Sandton - Deceased Estates

FNB Building, 10 Inanda Greens Office Park, 54 Wierda Road West, Sandton. Tel: 087 736 7998. Email: DeceasedEstate@fnb.co.za.

Umhlanga

2nd Floor, Acacia House, 2 Kikembe Drive, Umhlanga. Tel: 087 730 2560.

Pietermaritzburg

10 Montrose Park Boulevard, 5 Victoria Country Club Estate, Montrose, 3201. Tel: 087 335 0920.

George

FNB Building, Ground Floor, 99 York Street, George. Tel: 044 874 2343.

Cape Town

23rd Floor, Portside, 5 Buitengracht Street, Cape Town, 8001. Tel: 087 335 6469.